How can we help?

Our support team is here for parents and guardians with questions about 11+ Mastermind. We typically respond within one business day.

Email us

Send us a message any time. We read every email and reply within one business day: support@11plusmastermind.com

Sign in to track your request

Already have an account? Sign in to submit a support ticket and track replies in one place.

Common topics we help with

• Billing, subscriptions and cancellations
• Parental consent and approving an under-13 account
• Technical issues on web, iOS or Android
• Data privacy, access and deletion requests

You may also find an instant answer in our FAQ or our Privacy Notice.